Terms of Use

Last updated: 13 May, 2025

1. Introduction

This Agreement is between you, the user of this website, and LegitGrails OÜ, the owner of this website. By using this website, you agree to comply with and be bound by clauses 1, 2, 4–11, and 15–25. Clauses 3 and 12–14 apply only to the sale of services. If you disagree with these terms, stop using the website immediately.

Your order constitutes an offer to buy services, and our acceptance of this offer happens when we send a confirmation email to you.

Brand Non-Affiliation: LegitGrails is not affiliated with, endorsed by, or sponsored by any of the brands mentioned on this website or in our courses (e.g. Gucci, Chanel, Hermès, Rolex). All brand names and trademarks are used strictly for educational and identification purposes only. Our content reflects independent opinions and is not intended to represent the views of any brand.

2. Definitions

In this Agreement, the following terms have the meanings given below:

• Account: Your personal details, payment information, and login credentials for accessing paid content or services on the website.
• Content: Text, images, audio, video, software, and other information found on or related to this website.
• Facilities: Online tools, services, or information available through the website.
• Services: The services provided through the website, specifically the LegitGrails OÜ e-learning platform.
• Payment Information: Information required to process payments for services, including credit card details and bank information.
• Premises: The physical business location of LegitGrails OÜ at [Address].
• System: The online communication systems provided through the website, including email, message boards, and live chat.
• User(s): Any third party who accesses the website, excluding LegitGrails OÜ employees.
• Website: The site you are using (academy.legitgrails.com) and its subdomains.
• We/Us/Our: LegitGrails OÜ, a company incorporated in Estonia (Company No. 16456191), located at Ahtri tn 12, Tallinn, Estonia.

3. Age Restrictions

Persons under 18 should use this website only under the supervision of an adult. Payment details must be provided by or with permission from an adult.

4. Intellectual Property

• 4.1 All content on the website, unless uploaded by users, is the property of LegitGrails OÜ or third parties and is protected by intellectual property laws.
• 4.2 You may not reproduce, distribute, or use website content without express permission, except as allowed by law.
• 4.3 You may not use our content to imply affiliation with or endorsement by any third-party brands

5. Third-Party Intellectual Property

• 5.1 Product images and descriptions belong to the respective manufacturers or distributors.
• 5.2 You may not reuse such materials without permission from the relevant third party.

6. Fair Use of Intellectual Property

Materials may be reused under exceptions outlined in the Copyright Designs and Patents Act 1988.

7. Links to Other Websites

We are not responsible for the content of external websites linked from this website and do not endorse them. If you use these sites, you do so at your own risk.

8. Linking to This Website

Links to the homepage of academy.legitgrails.com may be placed on other sites without our permission. However, deep linking (links to specific pages) requires our prior consent.

9. Use of Communications Facilities

• 9.1When using any system on this website, you agree not to:
  • Use offensive or vulgar language.
  • Submit unlawful or inappropriate content.
  • Promote violence or impersonate others.
  • Engage in spam or junk mail.
• 9.2 We reserve the right to monitor and retain copies of communications made through our systems.
• 9.3 By using our systems, you waive any rights regarding the modification of your submitted content.

10. Accounts

• 10.1 To use paid services, you must create an account with accurate and up-to-date personal and payment information.
• 10.2 You are responsible for keeping your account details secure. We are not liable for losses due to shared account details.
• 10.3 If you believe your account has been compromised, notify us immediately to suspend your account.
• 10.4 Your username must comply with the rules in Clause 9. Failure to do so may lead to account suspension.

11. Termination and Cancellation of Accounts

• 11.1 Either party may terminate your account. We will notify you by email if we terminate your account and provide an explanation if needed.
• 11.2 If your account is terminated, pending orders or payments will be canceled, and services will not be provided.

12. Services, Pricing, and Availability

• 12.1 We strive to ensure that descriptions of services are accurate, but the actual service may vary based on your needs. We are not liable for minor discrepancies.
• 12.2 You may need to select a service plan during the order process.
• 12.3 Availability is not guaranteed until the order is confirmed.
• 12.4 Pricing is correct at the time of publication but may change. If prices change after you place your order, the original price will apply.
• 12.5 If the price changes after your order, we will honor the price at the time of order.

13. Orders and Provision of Services

• 13.1 Your order is an offer, and we accept it by sending an order confirmation email.
• 13.2 The confirmation email will include service details, pricing, and relevant access information.
• 13.3 If we cannot accept your order, no payment will be taken. Any payment made will be refunded within 14 days.
• 13.4 Payment is taken immediately for setup fees and monthly charges for subsequent billing cycles.
• 13.5 We aim to process your order within 2–3 working days. If this is not possible, we will inform you of the delay.
• 13.6 We will provide services with reasonable skill and care.
• 13.7 If the services provided are incorrect, contact us immediately, and we will correct them within five working days.

14. Cancellation of Orders and Services

• 14.1 You may cancel your order within 14 calendar days (cooling-off period) by contacting us at [email protected].
• 14.2 If services begin within this period, you waive your right to cancel once services are fully provided. If you cancel after services begin, you will only be charged for the services provided.
• 14.3 Cancellations after the cooling-off period are subject to specific service terms.

15. Privacy

Use of the website is also governed by our Privacy Policy, which is incorporated into these terms.

16. How We Use Your Personal Information (Data Protection)

• 16.1 We comply with the Data Protection Act 1998 regarding your personal data.
• 16.2 We may use your information to provide services, process payments, and send marketing communications.
• 16.3 With your consent, we may share your data with credit agencies.
• 16.4 We do not share your personal information with third parties without your consent.

17. Disclaimers

• 17.1 We do not guarantee that the website will meet your needs or be error-free. You use the website at your own risk.
• 17.2 The content on this website is not advice and should not be relied upon for decision-making.
• 17.3 We make no guarantee of a particular outcome from using our services.
• 17.4 We recommend that you take steps to ensure your internet security.
• 17.5 Our courses and content are educational in nature and reflect our opinions based on expertise in luxury item authentication. They should not be considered official brand guidance or certification.

18. Changes to the Website and Terms

We may change the website, content, or these terms at any time. Changes will apply when you use the website after the update. If required by law, changes will automatically apply to current and future orders.

19. Availability of the Website

The website is provided “as is.” We do not guarantee continuous availability and are not liable for any service interruptions.

20. Limitation of Liability

• 20.1 We are not liable for any loss or damage, direct or indirect, arising from your use of the website.
• 20.2 We are not liable for incorrect provision of services or reliance on incorrect information.

21. No Waiver

Failure to enforce any right or remedy does not waive that right or remedy.

22. Previous Terms

These terms override any previous versions unless stated otherwise.

23. Third-Party Rights

These terms do not grant rights to third parties.

24. Communications

• 24.1 Notices should be sent to [email protected] or to our address. Notices will be considered received after 3 days if sent by post or on the same day if sent by email.
• 24.2 We may send you product information if you opt in.

25. Brand Disclaimer

LegitGrails is an independent service provider and is not associated with or endorsed by any of the brands featured in our courses or on our website. Brand names and logos are used solely for educational purposes to help users identify and understand brand characteristics. No part of our service should be considered brand-approved or official.